SMS Verbal Opt-In Policy

Ming Sports SMS Verbal Opt-In Process

When a customer drops off a badminton racket for stringing service or places an order and provides a mobile phone number, a Ming Sports staff member asks:

“Would you like to receive text message updates from Ming Sports regarding your racket stringing service or order, including service status, ready-for-pickup, shipping, and customer support notifications? Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for help. Consent is not a condition of purchase.”

The customer must verbally answer “Yes” or otherwise clearly agree before being enrolled in SMS notifications.

Ming Sports staff records the customer's SMS consent with the customer's service/order record.

Customers who do not provide consent will not receive SMS notifications.

Customers may revoke consent at any time by replying STOP.